TERMS OF SERVICE
Effective Date: April 2. 2024
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YOUR ACCEPTANCE; STRIPE
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Our Terms. Please read these Terms of Service (the “Terms”) carefully because this document is legally binding on you even if you are just browsing solvy.com (the “Platform” or “Solvy”) without intent to register or contact other users or us. The term "us," "we" or "our" refers to the owner and operator of this Platform. Our Privacy Policy and Cookie Policy also governs your use of the Platform. If you do not want to accept and agree to these Terms or the Privacy Policy, you must exit the Platform. Note that we may revise these Terms every once in a while whenever we feel it is appropriate, without notifying you. If you continue visiting our Platform after we have published the revised Terms on this page, this constitutes your acceptance of the changes. So, please check this page periodically to take notice of any changes we made. If you do not agree with any changes, you must exit the Platform.
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Stripe Agreement. Payment processing services for users of our Platform are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the “Stripe Services Agreement”). By agreeing to our Terms or continuing to use our Platform, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Solvy enabling payment processing services through Stripe, you agree to provide Solvy accurate and complete information about you and your business, and you authorize Solvy to share it and transaction information related to your use of the payment processing services provided by Stripe.
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VENUE
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Neutral Venue. Our Platform is a fundraising marketplace to connect users who volunteer their services or donate products to fund social and environmental projects. The Platform is a neutral venue. WE DISCLAIM ALL LIABILITY ARISING OUT OF OR RELATED TO LISTINGS, INTERACTIONS AND TRANSACTIONS OF THE PLATFORM USERS. WE DO NOT ENDORSE ANY PARTICULAR VOLUNTEER PROVIDER OR PRODUCT DONOR LISTED ON OUR PLATFORM AND DO NOT GUARANTEE THEIR PERFORMANCE OR PRODUCTS. NONPROFITS, GOVERNMENT ORGANIZATIONS AND OTHER BENEFICIARIES OF FUNDRAISING ARE NOT AFFILIATED WITH SOLVY AND ARE NOT LIABLE FOR THE VOLUNTEER PROVIDERS’ ACTIONS AND PERFORMANCE OR PRODUCTS. All Platform content remains the sole responsibility of its provider; we are not liable for any content available on or through our Platform
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No Professional Advice Whatsoever. NOTHING ON OUR PLATFORM CONSTITUTES MEDICAL, FINANCIAL, LEGAL, CAREER OR ANY OTHER TYPE OF PROFESSIONAL ADVICE. Your use of the Platform does not form an attorney-client, employer-employee or any other professional-client relationship. If you engage anybody listed on our Platform, we are not a party to your interactions and transactions.
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Third Party Services. The Platform contains links to third party services and websites that are not owned or controlled by us. We assume no responsibility for, the content, privacy policies, or practices of any third party services or websites. In addition, the Platform will not and cannot censor or edit the content of any third-party website. You acknowledge that we will not be liable for any and all claims, demands and damages of any kind and nature arising out of or in any way connected from any and all potential liabilities arising from the use of any third-party website. We cannot guarantee the availability or performance of any third party services used to support the Platform. Such third party services may change their operations without notice to us. Therefore, we shall not be liable for any outages, version changes, delivery delays, failures, bugs, or termination of third party network service. Third party services have their own Terms of Service, and you must comply with any terms and conditions provided by any third party service.
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INTELLECTUAL PROPERTY
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Our IP. All Platform contents, registered and unregistered trademarks, designs, information and images (the “Intellectual Property”) belong to us and our content suppliers. The Intellectual Property is protected by U.S. and international trademark, copyright, privacy, and other intellectual property laws. You obtain no interest in that Intellectual Property, provided, however, that you may download and view or print a copy of materials on this Platform for personal use as long as you do not modify any content (including any copyright notice) in any way. All rights not expressly granted under these Terms are reserved by us. Unless expressly stated otherwise, you shall not copy, reproduce or replicate any Intellectual Property. We have the right but not the obligation to monitor and edit or remove any content submitted by users. We take no responsibility and assume no liability for any content posted by users or any third party.
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License to Your Content. By transmitting or uploading any content to our Platform, you grant us a perpetual, unlimited, irrevocable, royalty-free, worldwide license to use, reproduce, adapt, display, perform, modify, transmit, translate, distribute, and create derivative works of your content; to make, have made, sell or otherwise distribute any of your submitted content. You further represent and warrant that you have the right, title, and/or authority to grant such license to us.
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Copyright Infringement Claims. Unauthorized copying, distribution, modification, public display, or public performance of copyrighted works is an infringement of the copyright holder’s rights. You agree that you will not use our Platform to infringe anyone’s intellectual property rights. We will investigate copyright infringement claims if they are reported to us to [email protected]
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YOUR OBLIGATIONS
By using this Service, you represent, warrant and agree that:
- You are 18 years of age or older.
- You will provide valid payment method information when necessary and pay all sums due when due.
- You will not create duplicate accounts and you will not share your account with anyone. You are solely responsible for all activity that occurs under your account.
- Our Platform may contain typographical errors or other inaccuracies.
- Submission of misleading listings, reviews, comments, articles or other content may result in account termination. We may reject or erase or edit any content submitted for any reason without prior notice to you, within our sole reasonable discretion.
- You will only submit true, complete and not misleading information to the Platform. All content you submit to our Platform is free of third party intellectual property claims and contains no vulgar, profane, defamatory, abusive, racist or hateful language or expressions.
- Our Platform content may not be copied for republication, either online or on paper, without our prior express written permission. However, you can share Platform content via built-in social sharing buttons.
- You will not submit unsolicited bulk or commercial messages ("spam") to our Platform, other users or anyone else. Any unsolicited message must also not direct the recipient to any third party site or other resource.
- You will only use the Platform for legal purposes and you will remain responsible for complying with all laws and regulations applicable to your use of the Platform.
- We have the right to refuse access, service or disable your account on our Platform at any time for any reason or no reason without notice, explanation or liability of any kind.
- You may not use any web spiders, bots, indexers, robots, crawlers, harvesters, or any other automatic process to access, acquire, copy or monitor any portion of the Platform or any content, or in any way reproduce or circumvent the navigational structure or presentation of the Platform or any content.
- You will not interfere with the proper working of the Platform. You will not impersonate any other person or entity, submit any false, defamatory, offensive, harassing material, or any material that violates another party's rights of privacy and publicity.
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REMEDIES FOR BREACH OF THESE TERMS
- We may take any action that we deem necessary or appropriate if we believe that any user violates the Terms of Service, infringes any intellectual property right, privacy right or confidentiality principles, threatens anybody’s personal safety or uses offensive language. We may: (i) disclose user’s identity to law enforcement agencies, to any third party claiming violation of their intellectual property or privacy right, (ii) block user’s IP address, notify user’s Internet Service Provider, (iii) suspend or terminate any account on our Platform (iv) moderate any content submitted to us, (v) take any other action provided for in these Terms of Service or available under equity or law.
- Since we cannot ensure that all material submitted to us is accurate and free of third party claims, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party.
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DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY
- USE OF THIS PLATFORM AND ITS CONTENTS IS AT YOUR OWN RISK. THIS PLATFORM AND ALL OF ITS CONTENT ARE PROVIDED "AS IS". YOU MUST NOT RELY ON ANY CONTENT PUBLISHED ON OR LINKED TO THIS SITE WITHOUT FIRST MAKING YOUR OWN ENQUIRIES TO VERIFY IT IS ACCURATE, CURRENT AND COMPLETE. WE DO NOT MAKE, AND EXPRESSLY DISCLAIM, ANY REPRESENTATIONS, WARRANTIES, COVENANTS AND CONDITIONS, EXPRESS OR IMPLIED, ARISING OUT OF OPERATION OF LAW, COURSE OF PERFORMANCE, COURSE OF DEALING, USAGE OF TRADE OR OTHERWISE, INCLUDING ANY EXPRESS OR IMPLIED WARRANTIES AND CONDITIONS OF: MERCHANTABILITY; FITNESS FOR A PARTICULAR PURPOSE; NON-INFRINGEMENT; SAFETY; QUALITY; FREEDOM FROM DEFECTS OR THAT DEFECTS WILL BE CORRECTED; UNINTERRUPTED, VIRUS-FREE OR ERROR-FREE USE OF THIS SITE; OR ACCURACY, CURRENCY, RELIABILITY, COMPLETENESS OR APPROPRIATENESS RELATING TO THE CONTENT OF THIS SITE.
- WE SHALL NOT BE LIABLE TO YOU FOR INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS AND PROPERTY DAMAGE, EVEN IF WE WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, NOR SHALL WE BE HELD LIABLE FOR DELAY OR FAILURE IN PERFORMANCE RESULTING FROM CAUSES BEYOND OUR REASONABLE CONTROL. NO CLAIM, SUIT OR ACTION MAY BE BROUGHT AGAINST US AFTER SIX MONTHS FROM THE UNDERLYING CAUSE OF ACTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION, OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
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INDEMNIFICATION
You agree to defend, indemnify and hold harmless our company, its officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Platform; (ii) your violation of any provision of these Terms; (iii) your violation of any third party right, including without limitation any copyright, property, or privacy right; or (iv) any claim that one of your user submissions caused damage to a third party.
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GOVERNING LAW & ARBITRATION
These Terms and any action related thereto will be governed by the laws of California, without regard to its conflict of laws provisions that would result in application of any other law. Any controversy or claim arising out of or relating to this contract, or the breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The arbitration shall be conducted in California. Except as may be required by law, neither a party nor an arbitrator may disclose the existence, content, or results of any arbitration hereunder without the prior written consent of both parties.
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GENERAL
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Electronic Communications. You agree that all notices or other communications regarding your account and/or your use of the Platform ("Communications"), may be provided to you electronically and you agree to receive all Communications from us in electronic form. You may print a copy of any Communications and retain it for your records. All electronic Communications will be considered just as legally binding as if they were in paper form. You may revoke your consent to receive Communications electronically, but if you revoke your consent to receive Communications electronically, we reserve the right to terminate your right to use our Platform.
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Hyperlinks. You may link to our Platform, as long as this is done in a fair way that does not negatively affect our reputation or business and does not suggest any form of association where there is none. We reserve the right to request that you withdraw any link and you agree to cooperate with us in causing any unauthorized framing or linking to terminate immediately.
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Assignment. We may transfer, assign or subcontract the rights, interests or obligations under these Terms, at our sole discretion, without obtaining your consent.
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Severability. Should any part of these Terms be rendered or declared invalid by an appropriate authority, such invalidation of such part or portion of these Terms should not invalidate the remaining portions thereof, and they shall remain in full force and effect.
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No Waiver. Enforcement of these Terms of Service is solely in our discretion, and failure to enforce the Terms in some instances does not constitute a waiver of our right to enforce them in other instances.
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Prevailing Language. In the event of any discrepancy between the English original version of these Terms and any foreign language translation, the English version prevails.
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CONTACT US
Please submit your inquiries to [email protected]
PRIVACY POLICY
Effective Date: October 19, 2024
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Acceptance
We have created this Privacy Policy (the “Policy”) because we value users’ privacy. The Policy describes the types of information we may collect from you, or that you may provide, when you access Expert People (the “Service”). This Policy does not apply to information collected by any third party, including through any external website that may link to or be accessible from the Service. Please check directly with each such third party to avoid unfair surprises and misunderstandings.
Your use of this Service constitutes your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, you may not use our Service. This Policy may change from time to time, and the date of last update is indicated at the top of this page. Your continued use of this Service after we revise this Policy is deemed to be acceptance of the revisions, so please check this page from time to time for updates.
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What information we collect
We may collect several types of information from and about users of our Service, including the following:
- Personal Data: First name, last name, email address, payment details.
- Voluntary Data: Information you voluntarily provide when you contact us for any reason.
- Automatically as you navigate through the Service.
We collect this information:
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How we use your information
We use information that we collect about you or that you provide to us, including any personal information:
- To provide the services you requested.
- To notify you about changes to our Service or any services we offer or provide though it.
- To carry out our obligations and enforce our rights.
- To periodically send promotional materials but you can opt out.
- In any other way we may describe when you provide the information.
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Disclosure of your information
We do not sell any of your personal information to 3rd parties. We may disclose personal information that we collect or you provide as described in this Policy:
- To fulfill the purpose for which you provide it.
- To contractors, service providers and other third parties we use to support our business.
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of the Service's assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information about our Service users is among the assets transferred.
- We may, without restriction, disclose aggregated information about our users and information that does not identify any individual.
- For any other purpose disclosed by us when you provide the information.
- To comply with any court order, law or legal process, including to respond to any government or regulatory request.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Service, our customers or others.
We may also disclose your personal information:
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Data Security
Personal information you provide to us is stored on a password protected server accessible only by administrator. We use SSL. However, we cannot guarantee the security of your personal information transmitted to our Service because any transmission of information over the Internet has its inherent risks. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Service. You are responsible for keeping your login credentials, if any, confidential.
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Children's privacy
Our Service is not directed to children under the age of 13. We do not knowingly collect any personal information about children under the age of 13. If we obtain actual knowledge that we have collected personal information about a child under the age of 13, that information will be immediately deleted from our database.
If a parent believes that his or her child has submitted personal information to us, he or she can contact us via e-mail. We will promptly delete the information upon learning that it relates to a child under the age of 13. Please note that it is possible some of this information may remain archived in web logs and back-up archives after we delete the information from our active database.
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International transfer
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of information represents your agreement to that transfer.
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Accessing and correcting your personal information
Please send us an e-mail to [email protected] to request access to, correct or delete any personal information that you have provided to us or to ask questions about this Privacy Policy. We reserve the right to refuse a request if we believe it would violate any law or cause the information to be incorrect. You can edit or delete your own information in your account settings. However, if you want to delete your whole account, then you have to contact us.
COOKIE POLICY
Effective Date: October 19, 2024
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Acceptance
Your use of this Service constitutes your acceptance of this Cookie Policy (“the Policy”). If you do not agree with this Cookie Policy, you may not use our Service. This Policy may change from time to time, and the date of last update is indicated at the top of this page. Your continued use of this Service after we revise this Policy is deemed to be acceptance of the revisions, so please check this page from time to time for updates.
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Cookie Policy
Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help our Service, or another website, to recognize your device the next time you visit. For example, cookies can help us to remember your username and preferences, analyze how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
We may use cookies for the following reasons and purposes:
- To provide the service you have asked for. Some cookies are essential so you can navigate through the website and use its features. Without these cookies, we would not be able to provide the services you’ve requested. For example, some cookies allow us to identify subscribers and ensure they can access the subscription only pages. If a subscriber opts to disable these cookies, the user will not be able to access all of the content that a subscription entitles them to. These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet. Essential cookies keep you logged in during your visit.
- To improve your browsing experience. These cookies allow the website to remember choices you make, such as your language or region and they provide improved features. These cookies will help remembering your preferences and settings, including marketing preferences, remembering if you've filled in certain forms, so you're not asked to do it again, remembering if you've been to the Service before and restricting the number of times you're shown a particular advertisement. We might also use these cookies to highlight Service services that we think will be of interest to you based on your usage of the website.
- Analytics. To improve your experience on our Service, we like to keep track of what pages and links are popular and which ones don't get used so much to help us keep our Service relevant and up to date. It's also very useful to be able to identify trends of how people navigate (find their way through) our Service and if they get error messages from web pages. This group of cookies, often called “analytics cookies” are used to gather this information. These cookies don't collect information that identifies you. The information collected is anonymous and is grouped with the information from everyone else’s cookies. We can then see the overall patterns of usage rather than any one person’s activity.
Most browsers allow you to turn off cookies. To do this, look at the “help” menu on your browser. Switching off cookies may restrict your use of the Service and/or delay or affect the way in which it operates.